What you need to know about your role as a mandated reporter and supporter

This training is intended to provide mandatory reporters in any profession an understanding of their role and requirements when it comes to protecting children.

By the end of the session, participants will better understand:

• How to Recognize child abuse and neglect

• How to Respond to child abuse and neglect

• How to make a Report of child abuse and neglect

• How to support parents and families in need

This training was developed by the Children’s Advocacy Center of Southern Arizona and Prevent Child Abuse Arizona

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

** Note: No Certificates will be provided for lunch and learn sessions.

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

** Note: No Certificates will be provided for lunch and learn sessions.

In recent audits and provider reviews, it has become clear that there is need for clarification on requirements for Peer and Family Supports in Arizona. This course will focus on increasing organizational compliance and effectiveness with peer and family supports.

• Understand AHCCCS policy related to Peer and Family Support (AMPM 963 and 964)

• Explore supervision requirements and best practices

• Understand requirements for CEU’s

• Recognizing the value of peer and family supports as evidence based practices

• Increase clarity on Peer and Family Support reporting the AHCCCS and Health plans

This course will dive past the normal question of "what happened to you" to exploring other necessary questions, impact of our words and how to provide trauma informed care in the real world.

Trauma is common in the community, and it has major impacts on our health and wellness. It is essential as peer and family support specialists we have the knowledge and tools to provide support to individuals who may have experienced trauma. This course will dive past the normal question of "what happened to you" to exploring other necessary questions, impact of our words and how to provide trauma informed care in the real world. 

• Restate the definition, prevalence and impact of trauma Discuss the paradigm shift that is critical to becoming trauma-informed

• Identify ways in which trauma informed principles can be applied in daily work

• Utilize a trauma-informed approach and language while supporting individuals

• Understand evidence based practices for treating trauma

• Recognize the important role peer and family supports play in encouraging resiliency

• Recognize secondary trauma and prepare for how to handle it in healthy ways to prevent burnout and compassion fatigue

How do we collaborate with other health care to ensure the members wants, needs, and preferences are honored?

• Collaborating with other stakeholders

• Lived Experience and Clinical Partnerships

• Care Coordination meetings (CFTs, ARTs, Staffings, etc.)

Together we will explore the experience of individuals navigating our justice system and reentering the community. To support individuals in their journey, it can be helpful to expand our understanding of the process and experience of those we serve.

·         Increase understanding of jail and prison experiences in AZ

·         Develop knowledge of justice system processes

·         Increase understanding of justice involved culture

·         Expand our knowledge of supporting individuals as they transition to the community

Our health system is complex, as supporters we often collaborate and engage with different professionals and members. It can be important to understand the different mental health professionals’ roles and the clinical language they use at times. Additionally, it can be helpful to have a basic understanding of various mental health conditions including symptoms and observable behaviors. Our goal for this training is to prepare you with the skills for quality care coordination.

• Recognizing the differences of mental health professionals.

• Understanding clinical terminatory and coordination of care.

• Identify mental Health Conditions including symptoms and observable behaviors.

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

** Note: No Certificates will be provided for lunch and learn sessions.

We all get older, but how can we support our aging members with dignity and compassion? Older adults living with psychiatric labels have unique needs in terms of wellness, health, and connections to communities of their choice. They frequently face changes in their circumstances.

• Understand the aging process for mental and physical health.

• Techniques to support elderly population.

• Resources and programs specific to the aging population (dial a ride, meals on wheels, ALTCS,etc). 

This Course will take place IN PERSON

Together we will learn how MI can be used at each stage of change, from pre-contemplation and contemplation, to preparation, action and maintenance. You will learn how to apply the method of MI with your own clients, by harnessing their own internal motivations to change. Motivational Interviewing is an evidence based practice which is essential for peer and family support specialists.

·    Learn an effective alternative to trying to convince clients to change

·    Help your clients find their own motivations for positive change

·    Understand how MI complements other evidence-based treatment methods

·    Learn how to use MI at every stage of change

·    Understand addiction treatment as an ongoing “primary care” process, not a discrete event

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

We will be providing a $20 Amazon raffle prize at the end of this presentation.

** Note: No Certificates will be provided for lunch and learn sessions.

This course will be Virtual on Zoom

Opioid use is at an epidemic level, and who better to answer the call of hope and support than peer and family support professionals. Opioid use has a deep and unique place in history, where it has been both romanticized and demonized. Today, we know that meaningful lives are devastated and even lost daily. This course provides an in-depth knowledge of how to support people who are living with opioid use dependency or disorder.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Understand the why’s and how’s of the opioid epidemic 

• Differentiate the ways the brain responds to opioid use compared to other substances 

• Use high-end cultural competencies to build rapport with people who have opioid dependence 

• Utilize the principles of trauma-informed care to support people who feel trapped by their opioid use 

• Explain the principles of harm-reduction and appreciate the role that medication can play in a comprehensive approach to treatment

• Identify signs of a potential opioid overdose and how to administer naloxone  

Tobacco use has unfairly burdened persons with mental health diagnoses and substance use disorders.

As a peer or family supporter—regardless of whether you smoke yourself—

You can become an important part of the solution to this problem. Helpers Program for Behavioral Health (HPBH) was designed at the University of Arizona, College of Medicine, and our goal is to help all behavioral health staff become better equipped to support persons who are interested in stopping or reducing their tobacco use to do so.

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects and impacts the individuals you provide services to. This information will help you to provide support and resources to help members seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a supporter when working with individuals with substance use disorders.

AT THE END OF THIS COURSE, YOU WILL BE ABLE TO:

• ·Why people start taking substances and the effects of substances.

• The continuum of substance use from not using (abstinence) to a substance use disorder.

• How substances affect the brain, causing a chronic, relapsing brain disease.

• Best practices for treating substance use disorders and maintaining recovery.

• Options for Recovery Programming

We know that stigma inhibits access to and engagement in services. Do you have the tools to talk to someone about their drug use? This course offers practical and proven-effective strategies for communication with people who use drugs to promote connection to care.

AT THE END OF THIS COURSE, YOU WILL BE ABLE TO:

• Define recovery and resilience

• Increase tools for effective communication and support for those who use drugs for positive rapport.

• Understand evidence-based practices including MAT and Housing First

• Harm reduction approaches including Naloxone, syringe access programs, and reducing communicable diseases.

• How to access and refer to care

This course is online via zoom

People who have experienced justice involvement and incarceration face unique hardships and challenges in society. Research shows that the level of support an individual receives directly influences how a person navigates their path to community integration. In this immersive course, family support professionals will gain invaluable knowledge and develop critical intervention skills to support individuals re-entering the community after incarceration.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Reduce recidivism by facilitating successful reentry of the individuals served

• Outline the inner workings of the criminal justice system

• Evaluate the effectiveness of interventions at various points of contact

• Analyze the unique challenges and opportunities of reentry

• Explain the relationship between trauma-informed care and justice involvement

• Formulate how to support individuals as they navigate reentry

THIS WILL BE AN IN PERSON COURSE.

People who have experienced justice involvement and incarceration face unique hardships and challenges in society. Research shows that the level of support an individual receives directly influences how a person navigates their path to community integration. In this immersive course, peer and/or family support professionals will gain invaluable knowledge and develop critical intervention skills to support individuals re-entering the community after incarceration.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Reduce recidivism by facilitating successful reentry of the individuals served

• Outline the inner workings of the criminal justice system

• Evaluate the effectiveness of interventions at various points of contact

• Analyze the unique challenges and opportunities of reentry

• Explain the relationship between trauma-informed care and justice involvement

• Formulate how to support individuals as they navigate reentry

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including it’s not just what we do, but how we do it.

We will be providing a $20 Amazon raffle prize at the end of this presentation.

** Note: No Certificates will be provided for lunch and learn sessions.

Ethics and boundaries are essential protection for ourselves and the individuals we serve. Together we will navigate some professional ethics and boundaries to provide clarity in what can feel gray.

· Develop understanding of essential ethics and boundaries

· Explore how to engage in ethical behaviors and practices

· Understand how to set appropriate boundaries with members while maintaining a positive relationship

· Reducing countertransference

· Recognizing need for effective warm hand offs

The course on the 8 dimensions of wellness with a focus on social determinants of health provides an in-depth exploration of various aspects of well-being, including physical, emotional, intellectual, spiritual, environmental, financial, occupational, and social wellness. Through this course, students will gain a comprehensive understanding of how these dimensions interconnect and impact overall health and quality of life. Additionally, the course will delve into the social determinants of health, examining how factors such as socioeconomic status, education, employment, social support networks, and access to healthcare services influence individual and community well-being. Students will learn strategies for promoting wellness across these dimensions and addressing disparities in health outcomes related to social determinants.

· Discovering wellness by looking at needs and the whole person.

· Learning the 8 Dimensions of wellness

· Understanding the cross-section of 8 Dimensions and Social Determinants of Health (SDOH)

· Promoting growth with each dimension for those we support.

In this eye-opening presentation, Detective Chance aims to equip participants with the knowledge and skills to recognize the subtle but critical indicators of sex trafficking. Understanding these signs is not only essential for personal safety but also empowers you to play a pivotal role in safeguarding vulnerable individuals in your community.

By the end of this session, you'll have the tools to identify potential trafficking situations and take the right steps to report and assist victims effectively.

Performance Objectives:

1. Recognize Indicators: By the end of this presentation, participants will be able to identify key indicators of potential sex trafficking situations, demonstrating an understanding of the signs that may occur in real estate settings.

2. Report Suspicions: Participants will leave with knowledge of how to report potential trafficking issues, ensuring they can take proactive steps to connect victims with the appropriate authorities while minimizing risks to themselves.

3. Promote Awareness: After the session, participants will be prepared to raise awareness and educate their colleagues and communities about sex trafficking indicators, creating a network of vigilant individuals committed to combating this critical issue.

** Note: No Certificates will be provided for this session.

THIS WILL BE AN IN PERSON COURSE

Join us for a course on how to provide optimal supervision for your Peer and Family Support staff that will help your program deliver extraordinary outcomes. This course is designed for supervisors; you do NOT need to be a peer or family support employee to enroll. We encourage attendance from clinicians and medical staff who oversee programs where peer and family support services are utilized.

• Clearly define the roles and expectations for Peer Support Specialist and Family Support Specialist employees

• Understand and gauge whether your Peer Support Specialists & Family Support Specialists are working within their scope of practice

• ·Articulate the uniqueness of Peer Support Specialists and Family Support Specialists as part of a team.

• Review of AMPM 963 and AMPM 964 the AHCCCS policies related to peer and family support.

• Recognize the basic requirements for supervision of peer and family support specialists including continuing training requirements..

• This includes how peer support and family support can be best used as an evidence-based practice.

• Build/enhance structure and discipline into the framework of your programs.

• Utilize coaching and supportive supervision to enhance performance.

The course on the 8 dimensions of wellness with a focus on social determinants of health provides an in-depth exploration of various aspects of well-being, including physical, emotional, intellectual, spiritual, environmental, financial, occupational, and social wellness. Through this course, students will gain a comprehensive understanding of how these dimensions interconnect and impact overall health and quality of life. Additionally, the course will delve into the social determinants of health, examining how factors such as socioeconomic status, education, employment, social support networks, and access to healthcare services influence individual and community well-being. Students will learn strategies for promoting wellness across these dimensions and addressing disparities in health outcomes related to social determinants.

• Discovering wellness by looking at needs and the whole person

• Learning the 8 Dimensions of wellness

• Understanding the cross-section of 8 Dimensions and Social Determinants of Health (SDOH)

• Promoting growth with each dimension for those we support.

THIS WILL BE AN IN PERSON COURSE.

People who have experienced justice involvement and incarceration face unique hardships and challenges in society. Research shows that the level of support an individual receives directly influences how a person navigates their path to community integration. In this immersive course, peer and/or family support professionals will gain invaluable knowledge and develop critical intervention skills to support individuals re-entering the community after incarceration.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Reduce recidivism by facilitating successful reentry of the individuals served

• Outline the inner workings of the criminal justice system

• Evaluate the effectiveness of interventions at various points of contact

• Analyze the unique challenges and opportunities of reentry

• Explain the relationship between trauma-informed care and justice involvement

• Formulate how to support individuals as they navigate reentry

Self Care is productive.

As support professionals, our job is to support people, and families as they support their loved ones, find their path to recovery and build their resilience. Sometimes we see wonderful transformations, but other times we see ongoing and devastating consequences of mental illness and substance use disorder. We know that caring for others has a high cost. This immersive course takes a deep dive into the prevention of personal and professional stress, compassion fatigue, burnout, and secondary traumatic stress. We will identify the shortcomings of incomplete self-care models and gain the knowledge and skills to build resiliency in our personal and professional lives. 

• Calculate the high cost of caring

•  Categorize the danger zones when caring for others Compare the shortcomings of “pop” self-care techniques with research-based resilience building models 

• Compose a self-directed Professional Resiliency Plan that can be easily integrated into professional practice and personal life

PFCA is excited to offer Youth Mental Health First Aid with Brissa Rubio one of our experienced trainers.

This course runs from 9:00am - 4pm. It will have pre-homework that is REQUIRED to attend.

Youth Mental Health First Aid is designed to teach parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers, and other caring citizens how to help an adolescent (age 12-18) who is experiencing a mental health or addictions challenge or is in crisis. Youth Mental Health First Aid is primarily designed for adults who regularly interact with young people. The course introduces common mental health challenges for youth, reviews typical adolescent development, and teaches a 5-step action plan for how to help young people in both crisis and non-crisis situations. Topics covered include anxiety, depression, substance use, disorders in which psychosis may occur, disruptive behavior disorders (including AD/HD), and eating disorders.

DID YOU KNOW? 

An estimated 49.5% of adolescents have had a mental health disorder at some point in their lives.

U.S. Department of Health and Human Services, National Institute of Mental Health. (2021)

Together we can CHANGE THAT! Having a supportive and trusted adult in their life is one of the strongest protective factors against mental health challenges for youth.

Youth Mental Health First Aid teaches you how to identify, understand, and respond to signs of mental health and substance use challenges among adolescents ages 12-18.

AFTER THE COURSE, YOU’LL BE ABLE TO:

• Recognize common signs and symptoms of mental health challenges, including anxiety, depression, eating disorders, and attention deficit hyperactive disorder.

• Recognize common signs and symptoms of substance use challenges.

• Understand how to interact with a young person in crisis.

• Know how to connect a young person with help.

• Better understand trauma, psychosis, and the impact of social media and bullying.

Learn how to respond with the Mental Health First Aid Action Plan (ALGEE):

Assess for risk of suicide or harm.

Listen non-judgmentally.

Give reassurance and information.

Encourage appropriate professional help.

Encourage self-help and other support strategies.

​

This course consists of 1-2-hours of virtual self-paced content followed by 5 hours of live training via Zoom with yours truly. You must be 18 years of age or older to attend this course. Youth Mental Health First Aid offers a 3-year certification.

Join us on zoom

We know that oftentimes those diagnosed with a developmental disability are not treated equally and face many additional barriers. We must understand their abilities and differences while ensuring they are included in all aspects of their care. We need to be aware of the various resources available. We must be able to advocate, connect, educate, create opportunities and impact change for this particular population.

AT THE END OF THIS 3-HOUR COURSE, YOU WILL BE ABLE TO:

• Determine what services and supports are available in your community, including but not limited to services through the Arizona Department of Economic Security (ADES), Division of Developmental Disabilities (DDD)

• Understand ALTCS(Arizona Long Term Care Services) and CRS (Children’s Rehabiliative Services)

• A basic overview of some system tools including a 504 plan, Individualized Education Plan, and Child and Family Team Meetings (CFT’s)

• Refine your system navigation skills and know the legal rights of the people you serve