Self Care
Apr
22
1:00 PM13:00

Self Care

This course is online via zoom

Self Care is productive.

As support professionals, our job is to support people, and families as they support their loved ones, find their path to recovery and build their resilience. Sometimes we see wonderful transformations, but other times we see ongoing and devastating consequences of mental illness and substance use disorder. We know that caring for others has a high cost. This immersive course takes a deep dive into the prevention of personal and professional stress, compassion fatigue, burnout, and secondary traumatic stress. We will identify the shortcomings of incomplete self-care models and gain the knowledge and skills to build resiliency in our personal and professional lives. 

  • Calculate the high cost of caring

  •  Categorize the danger zones when caring for others Compare the shortcomings of “pop” self-care techniques with research-based resilience building models 

  • Compose a self-directed Professional Resiliency Plan that can be easily integrated into professional practice and personal life

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Ethics and Boundaries
Apr
24
10:00 AM10:00

Ethics and Boundaries

This course is online via zoom

Ethics and boundaries are essential protection for ourselves and the individuals we serve. Together we will navigate some professional ethics and boundaries to provide clarity in what can feel gray.

· Develop understanding of essential ethics and boundaries

· Explore how to engage in ethical behaviors and practices

· Understand how to set appropriate boundaries with members while maintaining a positive relationship

· Reducing countertransference

· Recognizing need for effective warm hand offs

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 Cultural Connections: LGBTQIA+
Apr
25
10:00 AM10:00

Cultural Connections: LGBTQIA+

This course is online via zoom

Together we will learn how LGBTQIA+ people are all ages. They come from all ethnic backgrounds, socioeconomic classes and educational levels. Sexual orientation and gender identity are as unique as each individual. It is essential to create a welcoming environment for all individuals. Studies have confirmed that LGBTQIA+ youth face a range of increased risks compared with other young people. These include a greater likelihood of victimization, discrimination and violence. A range of poor health and academic outcomes are directly related to such inequities. We can make a difference by providing quality and mindful care to this population.

·    Recognizing the importance of language

·    Understanding key terms to provide respectful communication.

·    The “coming out” process as it relates to behavioral health.

·    How to make a provider organization more LGBTQIA+ welcoming.

·    Specific clinical guidance for addressing the needs of each of the LGBTQIA+ populations.

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Show Low IN PERSON Professional Development Event
Apr
29
9:00 AM09:00

Show Low IN PERSON Professional Development Event

PFCA is partnering with S.T.A.R to host two professional development trainings. The event will occur March 31, 2025 from 9am - 3pm. PFCA will be providing a networking lunch for this IN PERSON training. There will not be virtual option for this training, advanced registration is required.

·       (9am to-12pm) Calm in the Storm Understanding Behaviors

Learn the important role of communications, empathy, body language, and how to avoid roadblocks in lessening intense behaviors. This course will present a series of skills that can be used to de-escalate and manage general and specific crisis situations.

  • Getting/Giving Support before the crisis hits

  • Calming the situation

  • Least restrictive option

  • Required Documentation

·         (1pm-to 3pm) Cultural Connections: Elderly, Aging, Senior Care

We all get older, but how can we support our aging members with dignity and compassion? Older adults living with psychiatric labels have unique needs in terms of wellness, health, and connections to communities of their choice.  They frequently face changes in their circumstances.

  • Understand the aging process for mental and physical health

  • Techniques to support elderly population

  • Resources and programs specific to the population (dial a ride, meals on wheels, ALTCS, and more). 


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LUNCH AND LEARN - Motivational Interviewing (How to Have an Effective MI Conversation)
Apr
29
12:00 PM12:00

LUNCH AND LEARN - Motivational Interviewing (How to Have an Effective MI Conversation)

Motivational Interviewing (MI) is an evidence-based approach to having conversation about growth and change.

Join us for a presentation sponsored by the AZ Peer and Family Career Academy over lunch in collaboration with Mary Dillon, MA member of the Motivational Interviewing Network of Trainers and owner of Motivational Interviewing Learning Exchange, LLC.

Questions?: mdillon@milearningex.com

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Primeros Auxilios de Salud Mental de Adultos
May
1
8:30 AM08:30

Primeros Auxilios de Salud Mental de Adultos

  • Justice of the Peace/Santa Cruz County (map)
  • Google Calendar ICS

Primeros Auxilios de Salud Mental (MHFA) de Adultos para las Comunidades Hispanohablantes enseña a las personas a reconocer los signos de un problema de salud mental o de uso de sustancias en adultos de 18 años o más; cómo ofrecer y proporcionar la ayuda inicial y cómo guiar a una persona hacia la atención apropiada si fuera necesario. Los temas tratados son la ansiedad, la depresión, la psicosis y las adicciones.

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Supervisor Course
May
8
9:00 AM09:00

Supervisor Course

THIS Course will be online Via zoom

Join us for a course on how to provide optimal supervision for your Peer and Family Support staff that will help your program deliver extraordinary outcomes. This course is designed for supervisors; you do NOT need to be a peer or family support employee to enroll. We encourage attendance from clinicians and medical staff who oversee programs where peer and family support services are utilized.

  • Clearly define the roles and expectations for Peer Support Specialist and Family Support Specialist employees

  • Understand and gauge whether your Peer Support Specialists & Family Support Specialists are working within their scope of practice

  • ·Articulate the uniqueness of Peer Support Specialists and Family Support Specialists as part of a team.

  • Review of AMPM 963 and AMPM 964 the AHCCCS policies related to peer and family support.

  • Recognize the basic requirements for supervision of peer and family support specialists including continuing training requirements..

  • This includes how peer support and family support can be best used as an evidence-based practice.

  • Build/enhance structure and discipline into the framework of your programs.

  • Utilize coaching and supportive supervision to enhance performance.

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8 Dimensions of Wellness Course
May
12
10:00 AM10:00

8 Dimensions of Wellness Course

This course is online via zoom

The course on the 8 dimensions of wellness with a focus on social determinants of health provides an in-depth exploration of various aspects of well-being, including physical, emotional, intellectual, spiritual, environmental, financial, occupational, and social wellness. Through this course, students will gain a comprehensive understanding of how these dimensions interconnect and impact overall health and quality of life. Additionally, the course will delve into the social determinants of health, examining how factors such as socioeconomic status, education, employment, social support networks, and access to healthcare services influence individual and community well-being. Students will learn strategies for promoting wellness across these dimensions and addressing disparities in health outcomes related to social determinants.

· Discovering wellness by looking at needs and the whole person.

· Learning the 8 Dimensions of wellness

· Understanding the cross-section of 8 Dimensions and Social Determinants of Health (SDOH)

· Promoting growth with each dimension for those we support.

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2025 Northern AZ Summit
Jul
17
to Jul 18

2025 Northern AZ Summit

We would like to request your attendance of the 2025 Northern Arizona Summit on July 17th– & 18th from 9am – 5pm at Summit Health Care in Show Low.

This will be a two-day event focusing on Empowering Resilience, Cultivating Advocacy and Keeping Momentum. We will have presentations on Building Resilient Communities, Ethics/Boundaries, Advocacy and panel discussions with a resource fair.

For more information, please see our website https://www.azpfca.org/25summit

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Abilities, Differences, and Inclusion
Apr
10
1:00 PM13:00

Abilities, Differences, and Inclusion

This course is online via zoom

We know that oftentimes those diagnosed with a developmental disability are not treated equally and face many additional barriers. We must understand their abilities and differences while ensuring they are included in all aspects of their care. We need to be aware of the various resources available. We must be able to advocate, connect, educate, create opportunities and impact change for this particular population.

AT THE END OF THIS 2 HOUR COURSE, YOU WILL BE ABLE TO:

  • Determine what services and supports are available in your community, including but not limited to services through the Arizona Department of Economic Security (ADES), Division of Developmental Disabilities (DDD)

  • Understand ALTCS(Arizona Long Term Care Services) and CRS (Children’s Rehabiliative Services)

  • A basic overview of some system tools including a 504 plan, Individualized Education Plan, and Child and Family Team Meetings (CFT’s)

  • Refine your system navigation skills and know the legal rights of the people you serve 



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Never Underestimate the Power of Documentation
Apr
10
9:00 AM09:00

Never Underestimate the Power of Documentation

This course is online via zoom

Do you struggle with how to complete or manage your needed documentation? We will discuss some best practices and techniques to write quality documentation.

  • Ensure awareness of legal requirements for medical records

  • Understand ethical considerations for record keeping

  • Recognize best practices for documentation, ISP goals, and billing codes.

  • Reduce Fraud, Waste and Abuse in billing practices.

  • Practice Documentation

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 Breaking Down the Barriers – Forensics Peer Support
Apr
8
9:00 AM09:00

Breaking Down the Barriers – Forensics Peer Support

This course is online via zoom

People who have experienced justice involvement and incarceration face unique hardships and challenges in society. Research shows that the level of support an individual receives directly influences how a person navigates their path to community integration. In this immersive course, family support professionals will gain invaluable knowledge and develop critical intervention skills to support individuals re-entering the community after incarceration.

AT THE END OF THIS 7-HOUR COURSE, YOU WILL BE ABLE TO:

  • Reduce recidivism by facilitating successful reentry of the individuals served

  • Outline the inner workings of the criminal justice system

  • Evaluate the effectiveness of interventions at various points of contact

  • Analyze the unique challenges and opportunities of reentry

  • Explain the relationship between trauma-informed care and justice involvement

  • Formulate how to support individuals as they navigate reentry

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PAX Tools for Human Services
Apr
7
to Apr 8

PAX Tools for Human Services

Practical Strategies to Promote Positive Behavior

Strengthen your work with families by incorporating practical, trauma-informed strategies that support resilience and well-being. PAX Tools for Human Services is an evidence-based training designed for professionals who work with youth and families in community settings. Whether you serve in behavioral health, child welfare, peer support, or other human services roles, this training provides effective, easy-to-use strategies to promote positive behavior and reduce conflict.

Participants will learn:

  • How to integrate evidence-based strategies into everyday interactions to foster self-

    regulation and emotional well-being.

  • Practical tools for reducing stress and conflict while strengthening relationships with the people they serve.

  • Ways to create trauma-informed, culturally responsive environments that support healing and resilience.

  • How to use shared language and simple strategies to improve outcomes for children, families, and caregivers.

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Mandatory Reporter and Supporter Training
Apr
3
1:00 PM13:00

Mandatory Reporter and Supporter Training

This course is online via zoom

What you need to know about your role as a mandated reporter and supporter

This training is intended to provide mandatory reporters in any profession an understanding of their role and requirements when it comes to protecting children.

By the end of the session, participants will better understand:

  • How to Recognize child abuse and neglect

  • How to Respond to child abuse and neglect

  • How to make a Report of child abuse and neglect

  • How to support parents and families in need

This training was developed by the Children’s Advocacy Center of Southern Arizona and Prevent Child Abuse Arizona

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The Art of Professionalism
Apr
3
9:00 AM09:00

The Art of Professionalism

This course will take place online via Zoom

Together we will learn how Professionalism is undoubtedly critical for fostering harmony and composure in the workplace.

Regardless of your company’s unique culture, and whether you have a more formal versus more casual atmosphere, we want to be viewed and respected as professionals.

  • Define workplace professionalism.

  • Recognize the importance of professional image, conduct and attitude.

  • Explore Consequences of unprofessional behavior.

  • Identify common barriers.

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Phoenix IN PERSON Professional Development Event
Mar
31
9:00 AM09:00

Phoenix IN PERSON Professional Development Event

PFCA is partnering with Summit Healthcare to host two professional development trainings. The event will occur April 29, 2025 from 9am - 3pm. PFCA will be providing a networking lunch for this IN PERSON training. There will not be virtual option for this training, advanced registration is required.

·       (9am to-12pm) Calm in the Storm Understanding Behaviors

Learn the important role of communications, empathy, body language, and how to avoid roadblocks in lessening intense behaviors. This course will present a series of skills that can be used to de-escalate and manage general and specific crisis situations.

  • Getting/Giving Support before the crisis hits

  • Calming the situation

  • Least restrictive option

  • Required Documentation

·         (1pm-to 3pm) Cultural Connections: Elderly, Aging, Senior Care

We all get older, but how can we support our aging members with dignity and compassion? Older adults living with psychiatric labels have unique needs in terms of wellness, health, and connections to communities of their choice.  They frequently face changes in their circumstances.

  • Understand the aging process for mental and physical health

  • Techniques to support elderly population

  • Resources and programs specific to the population (dial a ride, meals on wheels, ALTCS, and more). 


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Care Coordination
Mar
25
1:00 PM13:00

Care Coordination

Care coordination is an activity rather than a service. The Agency for Healthcare Research and Quality (AHRQ) defines care coordination as “deliberately organizing consumer care activities and sharing information among all of the participants concerned with a consumer’s care to achieve safer and more effective care. This means the patient’s needs and preferences are known ahead of time and communicated at the right time to the right people, and that this information is used to provide safe, appropriate, and effective care to the patient. 

  • Understanding the basics of system navigation and stakeholders to collaborate with  

  • Recognize the difference between clinical vs. lived experience services.  

  • Professional Collaboration and Coordination  

  • Understanding requirements for Child and Family Team meetings (CFT’s) and Adult Recovery Teams (ARTs)  

  • Understand the structure and purposes of a staffing 

  • System Navigation 

  • “Clinical” vs mutual help  

  • Who’s on first? Professional Collaboration/Coordination  

  • CFT, ART, and staffing basic overview 

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Understanding Clinical
Mar
25
9:00 AM09:00

Understanding Clinical

Our health system is complex, as supporters we often collaborate and engage with different professionals and members. It can be important to understand the different mental health professionals’ roles and the clinical language they use at times. Additionally, it can be helpful to have a basic understanding of various mental health conditions including symptoms and observable behaviors. Our goal for this training is to prepare you with the skills for quality care coordination.

  • Recognizing the differences of mental health professionals.

  • Understanding clinical terminatory and coordination of care.

  • Identify mental Health Conditions including symptoms and observable behaviors.

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Trauma Informed Care – Real World techniques
Mar
21
9:00 AM09:00

Trauma Informed Care – Real World techniques

This course will dive past the normal question of "what happened to you" to exploring other necessary questions, impact of our words and how to provide trauma informed care in the real world.

Trauma is common in the community, and it has major impacts on our health and wellness. It is essential as peer and family support specialists we have the knowledge and tools to provide support to individuals who may have experienced trauma. This course will dive past the normal question of "what happened to you" to exploring other necessary questions, impact of our words and how to provide trauma informed care in the real world. 

  • Restate the definition, prevalence and impact of trauma Discuss the paradigm shift that is critical to becoming trauma-informed

  • Identify ways in which trauma informed principles can be applied in daily work

  • Utilize a trauma-informed approach and language while supporting individuals

  • Understand evidence based practices for treating trauma

  • Recognize the important role peer and family supports play in encouraging resiliency

  • Recognize secondary trauma and prepare for how to handle it in healthy ways to prevent burnout and compassion fatigue

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PAX Tools for Caregivers Workshop
Mar
20
4:30 PM16:30

PAX Tools for Caregivers Workshop

Learn Practical Strategies to Improve Behavior

Caring for children comes with challenges—but PAX Tools for Caregivers provide simple, effective strategies to create peaceful, supportive environments at home. This free, 2.5-hour workshop is designed for all caregivers, including foster parents, kinship caregivers, adoptive parents, and anyone raising children. Using trauma-informed, evidence-based tools, participants will learn how to support positive behavior, reduce stress, and strengthen relationships.

In this workshop, caregivers will learn how to:

  • Use practical, trauma-informed strategies to support children’s emotional well-being.

  • Promote self-regulation and resilience in everyday interactions.

  • Reduce stress and conflict while strengthening family bonds.

  • Create a nurturing home environment that helps children thrive.

Join us to gain easy-to-use tools that make parenting and caregiving more manageable, supportive, and rewarding!

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Crisis and Behaviors
Mar
20
9:00 AM09:00

Crisis and Behaviors

This course will present a series of skills that can be used to de-escalate and manage general and specific crisis situations. Peer and Family Supports will learn the important role of communications, empathy, body language, and how avoid roadblocks in lessening intense behaviors.

AT THE END OF THIS 3-HOUR COURSE, YOU WILL BE ABLE TO:

  • Recognize practices of providing support before crisis or escalation happens

  • Expand knowledge of skills to calm any situation

  • Learn the important role of communication, empathy, and body language, and how to avoid roadblocks

  • Ensure least restrictive option is provided

  • Understand the required documentation needed for an incident

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Hope & Healing in the Opioid Use Crisis
Mar
17
9:00 AM09:00

Hope & Healing in the Opioid Use Crisis

This course will be virtual on zoom

Opioid use is at an epidemic level, and who better to answer the call of hope and support than peer and family support professionals. Opioid use has a deep and unique place in history, where it has been both romanticized and demonized. Today, we know that meaningful lives are devastated and even lost daily. This course provides an in-depth knowledge of how to support people who are living with opioid use dependency or disorder.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

  • Understand the why’s and how’s of the opioid epidemic 

  • Differentiate the ways the brain responds to opioid use compared to other substances 

  • Use high-end cultural competencies to build rapport with people who have opioid dependence 

  • Utilize the principles of trauma-informed care to support people who feel trapped by their opioid use 

  • Explain the principles of harm-reduction and appreciate the role that medication can play in a comprehensive approach to treatment

  • Identify signs of a potential opioid overdose and how to administer naloxone  

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Provider Essentials – Employing Lived Experience Professionals
Mar
7
11:00 AM11:00

Provider Essentials – Employing Lived Experience Professionals

In recent audits and provider reviews, it has become clear that there is need for clarification on requirements for Peer and Family Supports in Arizona. This course will focus on increasing organizational compliance and effectiveness with peer and family supports.

  • Understand AHCCCS policy related to Peer and Family Support (AMPM 963 and 964)

  • Explore supervision requirements and best practices

  • Understand requirements for CEU’s

  • Recognizing the value of peer and family supports as evidence based practices

  • Increase clarity on Peer and Family Support reporting the AHCCCS and Health plans

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Sharing your Story with appropriate Disclosure
Mar
6
9:00 AM09:00

Sharing your Story with appropriate Disclosure

Join us Virtually on Zoom

As a lived experienced professional, we know that personal disclosure creates rapport and supports individuals seeking services, yet it can be a challenge to find the appropriate balance. This class will create self-awareness and provide practical methods for the professional Peer worker to create a balance of sharing your story as needed for the individuals benefit.

AT THE END OF THIS 3-HOUR COURSE, YOU WILL BE ABLE TO:

  • Identify the various benefits of sharing personal stories, including reducing stigma and providing hope.

  • Gain insights into structuring a narrative that highlights personal growth and transformation.

  • Review the unique boundaries and ethical risks for a lived experience professional

  • Identify how to stay in scope and work as part of an integrated care team

  • Ensure the members best interests are upheld while providing services

  • Sharing appropriate length/content for healing 

  • Gain practical tips for sharing personal stories effectively and publicly..

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Layperson Naloxone (NARCAN) Training
Feb
28
1:00 PM13:00

Layperson Naloxone (NARCAN) Training

The Layperson Naloxone (NARCAN) training will teach you how to recognize the signs of an opioid overdose and how to administer the opioid overdose reversal drug Naloxone.

The Layperson Naloxone (NARCAN) training course is suitable for laypersons, including, but not limited to businesses, organizations, community members, educators, faith groups, government and health care professionals, parents and caregivers, pharmacies, school nurses, senior living facilities, sober living communities, treatment and recovery centers, and more.

TOPICS INCLUDE

  • Recognize the signs of an opioid overdose.

  • Demonstrate how to administer the opioid overdose reversal drug Naloxone.

  • Discuss the role of harm reduction in the overall opioid public health crisis solutions / action plan / strategy.

  • List a minimum of three overdose prevention tips for people who use drugs (PWUD)

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Youth Mental Health First Aid
Feb
27
9:00 AM09:00

Youth Mental Health First Aid

This course includes pre-homework that is REQUIRED to receive the certification.

Youth Mental Health First Aid is designed to teach parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers, and other caring citizens how to help an adolescent (age 12-18) who is experiencing a mental health or addictions challenge or is in crisis. Youth Mental Health First Aid is primarily designed for adults who regularly interact with young people. The course introduces common mental health challenges for youth, reviews typical adolescent development, and teaches a 5-step action plan for how to help young people in both crisis and non-crisis situations. Topics covered include anxiety, depression, substance use, disorders in which psychosis may occur, disruptive behavior disorders (including AD/HD), and eating disorders.

Youth Mental Health First Aid teaches you how to identify, understand, and respond to signs of mental health and substance use challenges among adolescents ages 12-18.

AFTER THE COURSE, YOU’LL BE ABLE TO:

Recognize common signs and symptoms of mental health challenges, including anxiety, depression, eating disorders, and attention deficit hyperactive disorder.

• Recognize common signs and symptoms of substance use challenges.

• Understand how to interact with a young person in crisis.

• Know how to connect a young person with help.

• Better understand trauma, psychosis, and the impact of social media and bullying.

This course consists of 1-2-hours of virtual self-paced content followed by 5 hours of live training via Zoom with yours truly. Youth Mental Health First Aid offers a 3-year certification.

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Adult Mental Health First Aid
Feb
25
9:00 AM09:00

Adult Mental Health First Aid

PFCA is excited to offer Mental Health First Aid with our experienced trainers.

This course runs from 9:00am - 4pm. It will have pre-homework that is REQUIRED to attend.

Mental Health First Aid training is designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis.

Each course consists of 1-2-hours of virtual self-paced coursework followed by 5-6 hours of virtual instructor-led training via Zoom. Participants from anywhere in the globe are welcome to register! You must be 18 years of age or older to attend this course.

MHFA training is included on the Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-Based Programs and Practices.

MHFA Certification, which must be renewed every three years, teaches participants to:

  • Identify the impact of mental health challenges on the well-being of adults in the U.S.

  • Explain that recovery from a mental health challenge is possible.

  • Recognize the potential risk factors and warning signs for a range of mental health problems.

  • Use a 5-step action plan to help an individual in crisis connect with appropriate professional help.

  • Interpret the prevalence of various mental health disorders in the U.S. and the need for reduced negative attitudes in their communities.

  • Choose appropriate methods for self-care following the application of Mental Health First Aid in a crisis or non-crisis situation.

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Care Coordination
Feb
21
1:00 PM13:00

Care Coordination

Care coordination is an activity rather than a service. The Agency for Healthcare Research and Quality (AHRQ) defines care coordination as “deliberately organizing consumer care activities and sharing information among all of the participants concerned with a consumer’s care to achieve safer and more effective care. This means the patient’s needs and preferences are known ahead of time and communicated at the right time to the right people, and that this information is used to provide safe, appropriate, and effective care to the patient. 

  • Understanding the basics of system navigation and stakeholders to collaborate with  

  • Recognize the difference between clinical vs. lived experience services.  

  • Professional Collaboration and Coordination  

  • Understanding requirements for Child and Family Team meetings (CFT’s) and Adult Recovery Teams (ARTs)  

  • Understand the structure and purposes of a staffing 

  • System Navigation 

  • “Clinical” vs mutual help  

  • Who’s on first? Professional Collaboration/Coordination  

  • CFT, ART, and staffing basic overview 

View Event →
Never Underestimate the Power of Documentation
Feb
21
9:00 AM09:00

Never Underestimate the Power of Documentation

Do you struggle with how to complete or manage your needed documentation? We will discuss some best practices and techniques to write quality documentation.

  • Ensure awareness of legal requirements for medical records

  • Understand ethical considerations for record keeping

  • Recognize best practices for documentation, ISP goals, and billing codes.

  • Reduce Fraud, Waste and Abuse in billing practices.

  • Practice Documentation

View Event →
Effective Advocacy for Peer Support Specialists: Becoming the Champion of Change
Feb
18
1:00 PM13:00

Effective Advocacy for Peer Support Specialists: Becoming the Champion of Change

This course will Be virtual on Zoom.

If we learned anything from our history books, it’s these two things: we need vigilant advocacy to keep our society true to its citizens and that well‐planned advocacy works to change the hearts and minds of society. Peer and family support professionals have a specialized tool for advocacy: Our Story. Our story has the power to change laws, policies, and systems. Our story has the power to help us get our personal needs met. Our story has the power to demonstrate all the possibilities others can achieve through self‐advocacy. In this course, you will explore all the different forms of advocacy and develop a deep sense of how to respond when things aren’t as they should be.

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Ethics and Boundaries
Feb
13
10:00 AM10:00

Ethics and Boundaries

Ethics and boundaries are essential protection for ourselves and the individuals we serve. Together we will navigate some professional ethics and boundaries to provide clarity in what can feel gray.

· Develop understanding of essential ethics and boundaries

· Explore how to engage in ethical behaviors and practices

· Understand how to set appropriate boundaries with members while maintaining a positive relationship

· Reducing countertransference

· Recognizing need for effective warm hand offs

View Event →
 Breaking Down the Barriers – Forensics Peer Support
Feb
12
9:00 AM09:00

Breaking Down the Barriers – Forensics Peer Support

This course is online via zoom

People who have experienced justice involvement and incarceration face unique hardships and challenges in society. Research shows that the level of support an individual receives directly influences how a person navigates their path to community integration. In this immersive course, family support professionals will gain invaluable knowledge and develop critical intervention skills to support individuals re-entering the community after incarceration.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

  • Reduce recidivism by facilitating successful reentry of the individuals served

  • Outline the inner workings of the criminal justice system

  • Evaluate the effectiveness of interventions at various points of contact

  • Analyze the unique challenges and opportunities of reentry

  • Explain the relationship between trauma-informed care and justice involvement

  • Formulate how to support individuals as they navigate reentry

View Event →
Culture Connection: Tribal and Indigenous Communities
Feb
10
1:00 PM13:00

Culture Connection: Tribal and Indigenous Communities

Arizona has one of the 3rd largest American Indian/Native Population in the US. Learning about and celebrating Indigenous culture is one way to foster and encourage cultural pride. It is often essential to develop relationships based on mutual trust and active participation. This unique population has some different options related to their health care and liaisons to support.

  • Build knowledge of the 22 federally recognized tribes/indigenous communities.

  •  Understand important considerations for providing culturally mindful services

  • Learn how the health care systems can differ including connecting with the tribal liaisons 

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Engagement and Group Facilitation
Feb
7
9:00 AM09:00

Engagement and Group Facilitation

Strong facilitation skills can transform problems into opportunities. In this course, you will practice weaving key facilitator competencies into a flexible facilitation approach. You will develop strategies to facilitate challenging scenarios through planning, feedback, discussion, and practical application. 

  • Expand knowledge for increased member engagement and 1:1 supports 

  • Develop competencies for effective group facilitation 

  • Discuss strategies for adjusting facilitation in a virtual environment 

  • Design strategies to adjust your facilitation approach for different audiences 

  • Member engagement techniques  

  • Effectively engaging in 1:1 services  

  • Facilitating groups to meet members needs while being engaging 

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Understanding Clinical
Jan
31
10:00 AM10:00

Understanding Clinical

Our health system is complex, as supporters we often collaborate and engage with different professionals and members. It can be important to understand the different mental health professionals’ roles and the clinical language they use at times. Additionally, it can be helpful to have a basic understanding of various mental health conditions including symptoms and observable behaviors. Our goal for this training is to prepare you with the skills for quality care coordination.

  • Recognizing the differences of mental health professionals.

  • Understanding clinical terminatory and coordination of care.

  • Identify mental Health Conditions including symptoms and observable behaviors.

View Event →
Cultural Connections: Youth and Young Adults
Jan
27
10:00 AM10:00

Cultural Connections: Youth and Young Adults

This Course will take place online via Zoom

It can be a truly fun and rewarding job to support youth and young people in their journey, yet it also can be filled with several unique challenges. Your ability to work collaboratively with young people is a key factor in determining their success toward achieving their own goals and growth. When you are able to lean into chaos and roll with resistance using some grit and some tenderness, you can foster health, healing, and fun.

  • Learn the values and virtue of effectively engaging with young people.

  • Explore creative collaboration approaches for working with young people.

  • Gain an understanding of a youth advocacy model that emphasizes how youth workers can support young people’s skill development.

  • Learn how to empower youth to be self-advocates and take the lead.

  • Youth Involvement Protocol

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Cultural Connection: Elderly, Aging and Seniors
Jan
24
10:00 AM10:00

Cultural Connection: Elderly, Aging and Seniors

This course will take place online via Zoom

We all get older, but how can we support our aging members with dignity and compassion? Older adults living with psychiatric labels have unique needs in terms of wellness, health, and connections to communities of their choice. They frequently face changes in their circumstances.

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Promoting Independence for Member Growth
Jan
22
1:00 PM13:00

Promoting Independence for Member Growth

This course will take place online via Zoom

It’s essential that we can support our members in moving from interdependence to independence. We want to ensure they can build their resilience and self-sufficiency.

·    Understand and recognize the causes of interdependence and institutionalization

·    Identify why it is essential to increase member independence and growth

·    Understand the importance of risk taking for those we serve

·    Exploring ways to promote independence with those we serve 

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8 Dimensions of Wellness Course
Jan
22
9:00 AM09:00

8 Dimensions of Wellness Course

The course on the 8 dimensions of wellness with a focus on social determinants of health provides an in-depth exploration of various aspects of well-being, including physical, emotional, intellectual, spiritual, environmental, financial, occupational, and social wellness. Through this course, students will gain a comprehensive understanding of how these dimensions interconnect and impact overall health and quality of life. Additionally, the course will delve into the social determinants of health, examining how factors such as socioeconomic status, education, employment, social support networks, and access to healthcare services influence individual and community well-being. Students will learn strategies for promoting wellness across these dimensions and addressing disparities in health outcomes related to social determinants.

· Discovering wellness by looking at needs and the whole person.

· Learning the 8 Dimensions of wellness

· Understanding the cross-section of 8 Dimensions and Social Determinants of Health (SDOH)

· Promoting growth with each dimension for those we support.

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