THIS WILL BE A Virtual COURSE

Join us for a course on how to provide optimal supervision for your Peer and Family Support staff that will help your program deliver extraordinary outcomes. This course is designed for supervisors; you do NOT need to be a peer or family support employee to enroll. We encourage attendance from clinicians and medical staff who oversee programs where peer and family support services are utilized.

• Clearly define the roles and expectations for Peer Support Specialist and Family Support Specialist employees

• Understand and gauge whether your Peer Support Specialists & Family Support Specialists are working within their scope of practice

• ·Articulate the uniqueness of Peer Support Specialists and Family Support Specialists as part of a team.

• Review of AMPM 963 and AMPM 964 the AHCCCS policies related to peer and family support.

• Recognize the basic requirements for supervision of peer and family support specialists including continuing training requirements..

• This includes how peer support and family support can be best used as an evidence-based practice.

• Build/enhance structure and discipline into the framework of your programs.

• Utilize coaching and supportive supervision to enhance performance.

Don't miss out on our End of Year Mixer in Tucson!

Join us for a night of celebration as we wrap up a year filled with everything from a Successful Snowy Northern Arizona Summit, a national presentation at NatCon24, Embracing Hope 2.0

and so much MORE!

Registration closed

If you have any questions contact hello@azpfca.org

PFCA is excited to offer Mental Health First Aid with our experienced trainers.

This course runs from 9:00am - 4pm. It will have pre-homework that is REQUIRED to attend.

Mental Health First Aid training is designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis.

Each course consists of 1-2-hours of virtual self-paced coursework followed by 5-6 hours of virtual instructor-led training via Zoom. Participants from anywhere in the globe are welcome to register! You must be 18 years of age or older to attend this course.

MHFA training is included on the Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-Based Programs and Practices.

MHFA Certification, which must be renewed every three years, teaches participants to:

• Identify the impact of mental health challenges on the well-being of adults in the U.S.

• Explain that recovery from a mental health challenge is possible.

• Recognize the potential risk factors and warning signs for a range of mental health problems.

• Use a 5-step action plan to help an individual in crisis connect with appropriate professional help.

• Interpret the prevalence of various mental health disorders in the U.S. and the need for reduced negative attitudes in their communities.

• Choose appropriate methods for self-care following the application of Mental Health First Aid in a crisis or non-crisis situation.

Mondays December 2, 9, 16, 2024 (8am-5pm)

This 3 day Course will be Instructor Led virtual format

This 3-day Facilitator/Family & Friends training is highly interactive. The training allows for breakout groups to practice skills learned including Motivational Interviewing and the tools and techniques of SMART Recovery.

AT THE END OF THIS 3-DAY COURSE, YOU WILL BE ABLE TO:

• Facilitate a SMART Recovery meeting

• Facilitate a Family & Friends meeting

• Use SMART Tools and techniques

This course is online via zoom

People who have experienced justice involvement and incarceration face unique hardships and challenges in society. Research shows that the level of support an individual receives directly influences how a person navigates their path to community integration. In this immersive course, family support professionals will gain invaluable knowledge and develop critical intervention skills to support individuals re-entering the community after incarceration.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Reduce recidivism by facilitating successful reentry of the individuals served

• Outline the inner workings of the criminal justice system

• Evaluate the effectiveness of interventions at various points of contact

• Analyze the unique challenges and opportunities of reentry

• Explain the relationship between trauma-informed care and justice involvement

• Formulate how to support individuals as they navigate reentry

Tobacco use has unfairly burdened persons with mental health diagnoses and substance use disorders.

As a peer or family supporter—regardless of whether you smoke yourself—

You can become an important part of the solution to this problem. Helpers Program for Behavioral Health (HPBH) was designed at the University of Arizona, College of Medicine, and our goal is to help all behavioral health staff become better equipped to support persons who are interested in stopping or reducing their tobacco use to do so.

Ethics and boundaries are essential protection for ourselves and the individuals we serve. Together we will navigate some professional ethics and boundaries to provide clarity in what can feel gray.

· Develop understanding of essential ethics and boundaries

· Explore how to engage in ethical behaviors and practices

· Understand how to set appropriate boundaries with members while maintaining a positive relationship

· Reducing countertransference

· Recognizing need for effective warm hand offs

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects and impacts the individuals you provide services to. This information will help you to provide support and resources to help members seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a supporter when working with individuals with substance use disorders.

AT THE END OF THIS COURSE, YOU WILL BE ABLE TO:

• ·Why people start taking substances and the effects of substances.

• The continuum of substance use from not using (abstinence) to a substance use disorder.

• How substances affect the brain, causing a chronic, relapsing brain disease.

• Best practices for treating substance use disorders and maintaining recovery.

• Options for Recovery Programming

Do you struggle with how to complete or manage your needed documentation? We will discuss some best practices and techniques to write quality documentation.

• Ensure awareness of legal requirements for medical records

• Understand ethical considerations for record keeping

• Recognize best practices for documentation, ISP goals, and billing codes.

• Reduce Fraud, Waste and Abuse in billing practices.

• Practice Documentation

This course will take place online via Zoom

Together we will learn how Professionalism is undoubtedly critical for fostering harmony and composure in the workplace.

Regardless of your company’s unique culture, and whether you have a more formal versus more casual atmosphere, we want to be viewed and respected as professionals.

• Define workplace professionalism.

• Recognize the importance of professional image, conduct and attitude.

• Explore Consequences of unprofessional behavior.

• Identify common barriers.

How do we collaborate with other health care to ensure the members wants, needs, and preferences are honored?

• Collaborating with other stakeholders

• Lived Experience and Clinical Partnerships

• Care Coordination meetings (CFTs, ARTs, Staffings, etc.)

Pregnancy and Parenting can be an exciting time yet holds unique challenges for those with substance use disorders or mental health journeys. This can be an important time for peer and family support to understand the unique needs of parents. Together we can create healthy communities.

• Impacts in Arizona

• Stages of Pregnancy

• Maternal Wellness and addressing stigma

• Child Wellness including understanding fetal alcohol syndrome and NAS

• Embracing Evidence based practices

• How to access supports and resources

Join us Virtually on Zoom

As a lived experienced professional, we know that personal disclosure creates rapport and supports individuals seeking services, yet it can be a challenge to find the appropriate balance. This class will create self-awareness and provide practical methods for the professional Peer worker to create a balance of sharing your story as needed for the individuals benefit.

AT THE END OF THIS 3-HOUR COURSE, YOU WILL BE ABLE TO:

• Identify the various benefits of sharing personal stories, including reducing stigma and providing hope.

• Gain insights into structuring a narrative that highlights personal growth and transformation.

• Review the unique boundaries and ethical risks for a lived experience professional

• Identify how to stay in scope and work as part of an integrated care team

• Ensure the members best interests are upheld while providing services

• Sharing appropriate length/content for healing 

• Gain practical tips for sharing personal stories effectively and publicly..

This course will Be virtual on Zoom.

If we learned anything from our history books, it’s these two things: we need vigilant advocacy to keep our society true to its citizens and that well‐planned advocacy works to change the hearts and minds of society. Peer and family support professionals have a specialized tool for advocacy: Our Story. Our story has the power to change laws, policies, and systems. Our story has the power to help us get our personal needs met. Our story has the power to demonstrate all the possibilities others can achieve through self‐advocacy. In this course, you will explore all the different forms of advocacy and develop a deep sense of how to respond when things aren’t as they should be.

This course will be virtual on zoom

Opioid use is at an epidemic level, and who better to answer the call of hope and support than peer and family support professionals. Opioid use has a deep and unique place in history, where it has been both romanticized and demonized. Today, we know that meaningful lives are devastated and even lost daily. This course provides an in-depth knowledge of how to support people who are living with opioid use dependency or disorder.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Understand the why’s and how’s of the opioid epidemic 

• Differentiate the ways the brain responds to opioid use compared to other substances 

• Use high-end cultural competencies to build rapport with people who have opioid dependence 

• Utilize the principles of trauma-informed care to support people who feel trapped by their opioid use 

• Explain the principles of harm-reduction and appreciate the role that medication can play in a comprehensive approach to treatment

• Identify signs of a potential opioid overdose and how to administer naloxone  

What you need to know about your role as a mandated reporter and supporter

This training is intended to provide mandatory reporters in any profession an understanding of their role and requirements when it comes to protecting children.

By the end of the session, participants will better understand:

• How to Recognize child abuse and neglect

• How to Respond to child abuse and neglect

• How to make a Report of child abuse and neglect

• How to support parents and families in need

This training was developed by the Children’s Advocacy Center of Southern Arizona and Prevent Child Abuse Arizona

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

** Note: No Certificates will be provided for lunch and learn sessions.

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

** Note: No Certificates will be provided for lunch and learn sessions.

In recent audits and provider reviews, it has become clear that there is need for clarification on requirements for Peer and Family Supports in Arizona. This course will focus on increasing organizational compliance and effectiveness with peer and family supports.

• Understand AHCCCS policy related to Peer and Family Support (AMPM 963 and 964)

• Explore supervision requirements and best practices

• Understand requirements for CEU’s

• Recognizing the value of peer and family supports as evidence based practices

• Increase clarity on Peer and Family Support reporting the AHCCCS and Health plans

This course will dive past the normal question of "what happened to you" to exploring other necessary questions, impact of our words and how to provide trauma informed care in the real world.

Trauma is common in the community, and it has major impacts on our health and wellness. It is essential as peer and family support specialists we have the knowledge and tools to provide support to individuals who may have experienced trauma. This course will dive past the normal question of "what happened to you" to exploring other necessary questions, impact of our words and how to provide trauma informed care in the real world. 

• Restate the definition, prevalence and impact of trauma Discuss the paradigm shift that is critical to becoming trauma-informed

• Identify ways in which trauma informed principles can be applied in daily work

• Utilize a trauma-informed approach and language while supporting individuals

• Understand evidence based practices for treating trauma

• Recognize the important role peer and family supports play in encouraging resiliency

• Recognize secondary trauma and prepare for how to handle it in healthy ways to prevent burnout and compassion fatigue

How do we collaborate with other health care to ensure the members wants, needs, and preferences are honored?

• Collaborating with other stakeholders

• Lived Experience and Clinical Partnerships

• Care Coordination meetings (CFTs, ARTs, Staffings, etc.)

Together we will explore the experience of individuals navigating our justice system and reentering the community. To support individuals in their journey, it can be helpful to expand our understanding of the process and experience of those we serve.

·         Increase understanding of jail and prison experiences in AZ

·         Develop knowledge of justice system processes

·         Increase understanding of justice involved culture

·         Expand our knowledge of supporting individuals as they transition to the community

Our health system is complex, as supporters we often collaborate and engage with different professionals and members. It can be important to understand the different mental health professionals’ roles and the clinical language they use at times. Additionally, it can be helpful to have a basic understanding of various mental health conditions including symptoms and observable behaviors. Our goal for this training is to prepare you with the skills for quality care coordination.

• Recognizing the differences of mental health professionals.

• Understanding clinical terminatory and coordination of care.

• Identify mental Health Conditions including symptoms and observable behaviors.

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

** Note: No Certificates will be provided for lunch and learn sessions.

We all get older, but how can we support our aging members with dignity and compassion? Older adults living with psychiatric labels have unique needs in terms of wellness, health, and connections to communities of their choice. They frequently face changes in their circumstances.

• Understand the aging process for mental and physical health.

• Techniques to support elderly population.

• Resources and programs specific to the aging population (dial a ride, meals on wheels, ALTCS,etc). 

This Course will take place IN PERSON

Together we will learn how MI can be used at each stage of change, from pre-contemplation and contemplation, to preparation, action and maintenance. You will learn how to apply the method of MI with your own clients, by harnessing their own internal motivations to change. Motivational Interviewing is an evidence based practice which is essential for peer and family support specialists.

·    Learn an effective alternative to trying to convince clients to change

·    Help your clients find their own motivations for positive change

·    Understand how MI complements other evidence-based treatment methods

·    Learn how to use MI at every stage of change

·    Understand addiction treatment as an ongoing “primary care” process, not a discrete event

Join us for a presentation from Mary Dillon from Motivational Interviewing Learning Exchange.

This lunch and learn with be reviewing some foundations of Motivational Interviewing including the framework for engaging in Motivational Interviewing conversations.

We will be providing a $20 Amazon raffle prize at the end of this presentation.

** Note: No Certificates will be provided for lunch and learn sessions.

This course will be Virtual on Zoom

Opioid use is at an epidemic level, and who better to answer the call of hope and support than peer and family support professionals. Opioid use has a deep and unique place in history, where it has been both romanticized and demonized. Today, we know that meaningful lives are devastated and even lost daily. This course provides an in-depth knowledge of how to support people who are living with opioid use dependency or disorder.

AT THE END OF THIS 8-HOUR COURSE, YOU WILL BE ABLE TO:

• Understand the why’s and how’s of the opioid epidemic 

• Differentiate the ways the brain responds to opioid use compared to other substances 

• Use high-end cultural competencies to build rapport with people who have opioid dependence 

• Utilize the principles of trauma-informed care to support people who feel trapped by their opioid use 

• Explain the principles of harm-reduction and appreciate the role that medication can play in a comprehensive approach to treatment

• Identify signs of a potential opioid overdose and how to administer naloxone