Care coordination is an activity rather than a service. The Agency for Healthcare Research and Quality (AHRQ) defines care coordination as “deliberately organizing consumer care activities and sharing information among all of the participants concerned with a consumer’s care to achieve safer and more effective care. This means the patient’s needs and preferences are known ahead of time and communicated at the right time to the right people, and that this information is used to provide safe, appropriate, and effective care to the patient.
Understanding the basics of system navigation and stakeholders to collaborate with
Recognize the difference between clinical vs. lived experience services.
Professional Collaboration and Coordination
Understanding requirements for Child and Family Team meetings (CFT’s) and Adult Recovery Teams (ARTs)
Understand the structure and purposes of a staffing
System Navigation
“Clinical” vs mutual help
Who’s on first? Professional Collaboration/Coordination
CFT, ART, and staffing basic overview